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Sealed item rate tenders are invited from eligible contractors in a single cover system for the “Work of providing and replacing damaged floor tiles to the specified rooms” at National Institute of Speech & Hearing, Akkulam, Thiruvananthapuram.

1. Tender Ref No           


2. Name of Work     

: Providing flooring tiles  at NISH

3. Location           

: Akkulam, Trivandrum

4. Owner   

: National Institute of Speech & Hearing (NISH)

5. Tender fee         

: ₹500/- inclusive of taxes(12%GST)

6. EMD amount    

: ₹5, 000/- (DD in Favor of Executive Director, NISH)

7. Time of Completion

: 30 Days

8. Consultant           

: Consultant/Personnel authorized by NISH

9. Date of commencement

: 7 days after issuance of work order /AOC

10. Taxes & Duties included 

: All taxes including work contract tax, duties, octroi, freight, insurance etc shall be included in the quoted price

11. ESI & Labour Welfare Fund              

: Contribution towards ESI & Labour Welfare fund shall be included in the quoted price

12. Defect Liability Period     

: 12 months from the date of completion as certified by the consultant

13. Insurance                          

: All risk insurance to be taken by the contractor and proof to be submitted to the client.


Existing floor tiles are damaged in some of the staff rooms in Dhyan building. It is required to provide floor tiles to these specified rooms and carry out related works in complete.


 The following documents should be attached along with the tender.

  1. Tender document duly signed and sealed by the tenderer in each page.
  2. The document should be submitted stating Contractors having valid registration of either Kerala PWD/CPWD or Central or state government organizations having C class or above license.
  3. Experience of contractors showing a minimum of 3 yrs in similar works.
  4. PAN card copy.
  5. Other Enclosures in the tender as below should be signed by the contractor and submit along with the tender.
      1. Annexure 1: BOQ (Bill of Quantities)


  1. The tenderer shall inspect the site, study the specification, site conditions, conditions of tender, conditions of the contract, and terms of payment etc. in detail before submission of tender.
  2. The quantities shown in BOQ (Bill of Quantities) in the tender documents are approximate and shall vary widely.  It is likely to delete items which are in the BOQ or add items which are not in the BOQ if found necessary during the execution of work. The owner/architect reserves the right to alter the specifications, in the interest of the work/project.
  3. Tender documents consist of Notice inviting tender, general conditions, Conditions of Contract, Special condition, Communications for the conduct of contract work, Safety code, Schedule of quantities and drawings, Mode of measurement etc.   The tenderer shall sign all the pages of the documents in token of having read the tender documents fully.
  4. The tenderer shall submit his rate in full without, leaving/altering the BOQ or specification contained in the tender documents.   The owner reserves the right to adjust arithmetical or other errors in the tender.  Arithmetical error in the event of quoting, if found, the description in words should prevail over figures.  In the event of an error in the amount column arising out of multiplication of quantities and rates, the unit rate of the item shall be regarded as firm and the amount appropriated/amended accordingly.
  5. The rate quoted in the tender shall remain firm for the entire period of the contract and shall be extended until the end of the Defect Liability Period.  The price shown in the BOQ shall include all items and the rates quoted are for completed work as per specification and to the full satisfaction of the owner.  The rate quoted is inclusive of all taxes and compensations. The tender quoted is firm for 120 days after the receipt date of tender.
  6. The tenderer shall submit a project schedule with a list of machinery to be deployed and key personnel supervising the work.  Only approved materials and workmanship are permitted. Design mix shall be allowed, subject to the approval of the consultant/owner. No escalation of the rate of any sort either on labour or materials will be allowed.
  7. The tenderer shall bear all the cost of investigation, site inspection for the purpose of preparation and submission of the tender such cost shall not be payable either by architect/owner/consultant to any of the tenderers.
  8. The owner reserves the right to accept/reject any of the tenders or accept the lowest tender or reject the same without assigning any reason. Owner reserves the right to reject all the tenders. Tenders submitted other than in the prescribed form will not be considered. Tenders received after the due date and time will not be opened/considered. 


  1. The tender shall remain valid for a period of 120 days from the due date of receipt of tender.
  2. Contract will mean the formal work order issued including the schedule of rates and other schedules appended thereto, special conditions, general conditions brief specification, drawings and letter of award thereof including notice inviting tender
  3. Drawings mean the drawings referred to in the contract documents and/or appended with the contract documents, any modification of such drawings approved in writing by the owner and shall include drawings issued for the actual construction of the work from time to time by the owner.
  4. Owner means the National Institute of Speech and Hearing, NISH Road, Sreekariyam P.O, Akkulam, Thiruvananthapuram – 695 583
  5. The work shall be executed properly and truly, set to perfect lines, plumbs and levels as indicated on drawings and as instructed.
  6.  It is deemed that you have thoroughly read, studied and acquainted yourself with drawings, specifications, nature and standard of work and other general/special conditions in respect of this work, besides site conditions, type of soil, water availability etc.
  7. You shall make a regular payment to your labourers, your employees, or sub-agencies and submit the account papers muster rolls duly signed and acknowledged by them regularly and periodically for the scrutiny and record of our officers.
  8. GST and any other taxes/ duties put by the Government from time to time shall be deducted from all your payments as applicable under the prevalent rules and law, applicable during each payment.
  9. The owner reserves the right to award the contract to a single lowest price quoted tenderer.
  10. The EMD of the unsuccessful bidders will be refunded within 120 days from the date of submission of the tender. EMD of the successful bidder will be refunded after the execution of the agreement.
  11.  All the deposits of E.M.D will not bear any interest whatsoever.
  12. The work shall be carried out to the entire satisfaction of the site in-charge and the owner instructions shall be followed strictly.
  13. You shall indemnify the owner against any claim of payment of your labourers engaged by you directly and indirectly.
  14. Work shall not be considered as finished and completed unless you have obtained the completion certificate from the Project In-charge of the work duly approved by architects/ consultants.
  15. You shall also be expected to remain within the framework of labour laws and maintain the necessary records as per the legal requirement of labour laws. In case of any casualty, you should indemnify the owner from all claims, damages arising of that account.
  16. The completion time of the work shall be the essence of the contract. You shall carry out and complete the entire project according to the programs and progress chart laid down by the owner/consultant.
  17. In case of your work is found unsatisfactory from the point of program and progress and found not up to the mark from the point of quality, then the contract can be terminated without any notice and without assigning any reasons whatsoever.  No compensation, therefore, shall be payable under any reasons or circumstances and the balance work left incomplete by you shall be got executed and completed at your risk and cost through any other agencies appointed by the owner as deemed fit.
  18. All skilled and unskilled labour employed by you shall be fully experienced and of class required for the nature of work to be executed by them.
  19. No escalation of labour wages or market rate of materials is payable to the contractor.
  20. The Contractor shall make his own arrangements of electricity and water supply. However, the same as available at the site may be made use of by the contactor without affecting the work of other agencies in any way. The institution takes no responsibility of for the supply of either electricity or water.
  21. All taxes (direct & indirect), duties & levies such as octroi, sales tax, royalty, terminal tax (presently in force or which may come on the force in future), GST etc.  on works and materials shall be payable by the Contractor.  The rates quoted by the contractor shall be deemed to be inclusive of all such taxes, duties, levies etc. and any increase thereon.
  22. The work shall be carried out in accordance with the Indian Standard Specifications, wherever our contract specifications are silent.
  23. The owner shall give all instructions in writing and no verbal instruction shall be deemed to be binding, nor shall any work executed in pursuance to verbal instructions be measured/paid.
  24. On completion, the site ground shall be handed over by the contractor, free of rubbish entirely in a neat and tidy condition.
  25. On commencement of work, the contractor shall submit a document detailing the schedule for completion of the project, to the owner and get their approval before commencement of work.
  26. Damage, if any caused by the contractor to the existing services/ buildings shall be made good by the contractor without any extra cost.
  27. The contractor will be responsible for making good the defects imperfections, distortions or any faults detected for a period of one year after handing over the building to the owner.
  28. The contractor at his own cost shall remove from the site all the loose stones, bricks, debris, brush wood etc. and keep the workplace clean always as directed or otherwise the owner will engage labourers for the same at the contractor's cost.
  29. Contractors at his own cost shall provide adequate office accommodation with provision of light and toilet facilities etc. to clerk/ labourer of works.  The contractor shall properly maintain the same.
  30. There will not be any scope for any type of arbitration to the contractor.
  31. In the case of item rate contracts, the rate for extra items shall be wetted rate submitted by the contractor as per prevailing market rate with its labour constituent by the consultant/owner.


1. In constructing these conditions, the specifications, the priced schedule of quantities, tender and agreement, the following words shall have the meanings herein assigned to them except where the subject or context otherwise requires: -

      1.  “Owner” shall mean M/s. National Institute of Speech and Hearing, Akkulam, Thiruvananthapuram – 695 583 and his (their) heirs, legal representatives, assigns, and successors.
      2. Contractor” shall mean Mr./Messrs. ……….  and his (their) heirs, legal representatives, assigns, and successors of the successful tenderer.
      3. Site” shall mean the site of the contract works for NISH, Akkulam, Thiruvananthapuram
      4.  “Work” shall means execution of flooring works for watering plants in the garden in the campus, National Institute of Speech & Hearing (NISH) Thiruvananthapuram as per BOQ and Indian Standard Specification in all respects.
      5. “Drawing” shall mean construction and drawings attached along with tender schedule as and when issued duly signed.
      6.  Specification shall mean as per relevant IS shall be adopted for the execution purpose including measurement for running bills.
      7.  Payment shall mean the amount payable to the contractor on successful completion of work. Contractor shall submit final bills to the architect for checking and verification after joint measurements. Such bills shall be verified and certified by the consultant. All such bills recommended by the consultant shall be paid to the contractor after deducting retention amount,  Income tax, commercial tax, AST, Work contract Tax, other applicable taxes and contributions towards ESI and construction workers welfare fund by the client. All bills for payment should be addressed to the Owner and copy submitted to the consultant.

2. Schedule of Program shall mean the contractor’s detailed work program prepared and submitted before the work.

3. The rate shall be unit rate for each item of work

4. Safety measures: Contractor shall take necessary insurance for labour material and work at his own cost. Contractor shall practice safety measures as per the National Building Code. It is the sole responsibility of the contractor to see that equipment/ form work etc is handled by skilled persons with adequate experience.

5. Settlement of disputes: Generally the instructions of Engineer in-charge shall be final and contractor shall carry out works as per his instructions.  Any other disputes either in measurements or in quality, consultant/architect opinion shall be final.

6. Extra item: It is clarified that for all authorized extra items, rates will be worked as per condition is given in ‘General Condition’

7. Recovery: Water and energy charges shall be metered and recovered from the contractors.  All necessary metering equipment and accessories shall be installed and maintained in accordance with KSEB/KWA Regulations and all the cost shall be afforded by the contractor.

8. Materials and Workmanship: Materials not confirming to the specification shall be removed from the site of work immediately on the instructions of the engineer in charge at contractor’s own cost.  Skilled workmen in the opinion of the site in charge, if found inefficient shall be replaced by excellent regular skilled labour. Contractor shall not employee apprentice worker in the site.


  1. The work shall be arranged and executed in such a way that it will not affect the activities on the campus in any way whatsoever.
  2. All work areas shall be kept reasonably clean for easy movement of men and materials.
  3. All approach roads shall be reasonably free for easy movement of vehicles.
  4. All debris shall be removed and the site should be cleaned every day.  If the contractor fails to do this, the employer will arrange for the same and the cost will be deducted from the contractor’s bill at actuals.
  5. Safety apparel and equipment shall be provided to the workmen as the nature of work warrants. 
  6. Temporary cables and wires should so route as not to clutter the work areas, temporary electrical lines for power and lighting shall be run overhead and should be high enough not to hinder the movement of men, materials and vehicles.
  7. All joints in the temporary wires and cables should be properly insulated.
  8. All operators of construction equipment and all tradesmen engaged in different construction activities shall be adequately qualified, experienced and proficient to carry out all their jobs in a safe manner.
  9. First aid kits and personnel adequately trained to administer ‘First Aid’ shall be readily available for emergencies.
  10. Portable hand lamps being used by construction crew shall be preferably connected on 24 volts supply.  If 230 volts hand lamps are used, the cables shall be heavily insulated and adequately protected, the bulbs should be protected with safety shields.
  11. The contractor shall not in the performance of the contract in any manner endanger the safety or unlawfully interfere with the convenience of the public.
  12. The contractor shall ensure that all erection/ testing equipment, tools, tackle, apparatus and materials are in good working conditions, fit for the purpose for which they are employed and that all certificates/ permits/ licenses, etc. required under any law or regulation for the same and all such certificates/ permits/ licenses required under any law or regulations for the skilled labour, technicians etc. are available and valid during the entire period of the execution of the work under the contract.


  1. First aid appliances including an adequate supply of sterilized dressing and cotton wool shall be kept in a readily accessible place.
  2. An injured shall be taken to a Public Hospital without loss of time, in cases where the injury necessitates hospitalization.
  3. Workers employed on mixing and handling material such as asphalt, cement mortar or concrete and lime mortar shall be provided with protective footwear and rubber hand and gloves.

Interested parties may send the tender documents duly filled up, signed and inserted in a sealed cover should forward to the Executive Director, National Institute of Speech & Hearing, NISH Road, Sreekariyam P. O., Thiruvananthapuram 695 017 on or before 14:30 hrs, 09/08/2019 super scribed with "Tenders for the flooring tile works at NISH” Which will be opened at 15:00 Hrs. on the same day.

Executive Director

Tender Inviting Authority

The Rights of Persons with Disabilities (RPwD) Act, 2016 provides for web accessibility, which means persons with disabilities (PwD) should be able to perceive, understand, navigate, interact with, and contribute to the Web and access all content. This two-day workshop is designed to help participants understand how users with disabilities interact with websites and how assistive technologies help enhance their experience. Besides generating awareness of the importance of web accessibility from an organizational and regulatory perspective, the participants will gain insights into designing and developing accessible websites addressing the needs of diverse users. Participants will also learn to apply web content accessibility guidelines WCAG 2.1 to audit institutional websites.

Who will benefit from participation?

The workshop is designed primarily for individuals responsible for managing and maintaining government and other institutional websites. It will also benefit web developers who need to gain awareness and preliminary knowledge of web accessibility standards and techniques. 

Workshop Faculty

Prof. Divakaran Liginlal, Carnegie Mellon University, Pittsburgh, PA, U.S.A

Workshop Coordinators

Dr Akila Surendran and Mr Shaji S.V.

National Institute of Speech & Hearing, Thiruvananthapuram, India

Course Fees: ₹1000 (Rupees One Thousand)

(covers lunch & tea on both days)


To register, scan the QR code above,

or browse URL: bit.ly/12082019

For more details email This email address is being protected from spambots. You need JavaScript enabled to view it.


Date: 12 - 13 August 2019

Venue: National Institute of Speech and Hearing, NISH Road, Sreekariyam PO., Thiruvananthapuram

Workshop Schedule

Day 1 (12 Aug 2019) 

10:00 am - 12:00 pm  Session 1 – Fundamentals of Web accessibility

12:00 pm - 1:30 pm Lunch Break

 1:30 pm - 2:30 pm Session 2 - The Case for Web Accessibility 

 2:30 pm - 3:00 pm Tea Break

 3:00 pm - 4:30 pm Session 3 - Inclusive Design of Websites

Day 2 (13 Aug 2019) 

10:00 am - 12:00 pm  Session 4 – Development of Accessible Websites

12:00 pm - 1:30 pm Lunch Break

 1:30 pm - 3:00 pm Session 5 - Accessibility Auditing Methods and Tools

 3:00 pm - 3:30 pm Tea Break

 3:30 pm - 4:30 pm Workshop Wrap-up, Reflections, and Feedback

Venue: National Institute of Speech & Hearing, Thiruvananthapuram


Workshop Outline:

Session 1: Fundamentals of Web Accessibility

Discuss the importance of web accessibility and the common barriers for diverse users.

Learning Outcome: Understand how users with disabilities interact with websites and how assistive technologies help enhance their experience.

Session 2: The Case for Web Accessibility

Discuss applicable legislations and the benefits of complying with web accessibility standards, such as increased web traffic and better SEO visibility.

Learning Outcome: Gain an understanding of the requirements and policies established by the Web Content Accessibility Guidelines (WCAG 2.1) standards and the Guidelines for Indian Government Websites.

Session 3: Inclusive Design of Websites 

Examine the application of inclusive design principles for enhanced user experience considering the needs of a target audience. 

Learning Outcomes: Understand and apply inclusive design principles to build aesthetically pleasing websites. 

Session 4: Development of Accessible Websites

Study key web development techniques including the use of authoring tools that impact accessibility.

Learning Outcome: Gain insights into how to craft a final solution that meets the needs of a large base of website users with differing cognitive and physical abilities.

Session 5: Accessibility Auditing Methods and Tools

Use accessibility tools and technologies including screen readers to audit organizational websites for compliance with standards and regulations. 

Learning Outcomes: Understand and apply web content accessibility guidelines (WCAG) and assistive tools and technologies to audit organizational websites.

Competitive and sealed tenders in a single cover are invited from eligible contractors having valid contractor's license for providing electrical works to the new setting up News Studio in Thejas building at National Institute of Speech & Hearing (NISH).

Specifications and quantity are attached in Annexure 1.
1. Eligibility Criteria: The tender should contain below documents duly signed and sealed by the authorized representative of Bidder Company.

1.1. Only the authorized dealers of brands mentioned in the schedule of quantities (Annexure 1) who should have service facilities inside Kerala need only quote for the tender.

1.2. Tender fee and EMD to be paid in the form of DD in favour of Executive Director, NISH

1.3 Letter from OEM assuring after sales maintenance & service

1.4 Proof of experience in executing similar works

1.5. Copy of PAN card

1.6 Copy of GST registration

1.7. Quoted price in the format mentioned in Annexure 1

1.8. Standard product warranty documents

1.9. Furnish necessary brochures containing details of the model, technical specification, material etc of the units.

1.10. The proposed electrical work and related products should qualify required sound level (reverberation) for the news studio as approved by the personnel authorized by NISH.

2. Tender Terms and Conditions

2.1 The rate quoted should be inclusive of all Taxes, transportation charges and other charges if any.
2.2 Tenders without EMD and required documents as mentioned above will be summarily rejected.
2.3 Time of work completion: 45 days from the receipt of purchase & installation order.
2.4 Liquidated Damages: If the work is not completed in the specified time, the contractor will be levied liquidated damages @0.5% per week subject to a maximum of 5% of the contract amount.
2.5 The quantities indicated in the BOQ are only probable quantities and are liable to alteration by omission, reduction or addition. Payment shall be made on the basis of actual quantities of work done at the accepted rate.
2.6 Tender validity: The tenders submitted shall remain valid for acceptance for a period of one twenty days from the date of opening.
2.7 The work shall be carried out under the directions and supervision of electrical consultant/personnel authorised by NISH.
2.8 The contractor shall carry out the work without causing inconvenience to the officials working at NISH premises and must remove the debris generated daily from the premises.
2.9 In carrying out the work the contractor shall comply with the provisions of the safety code, labour laws, statutory rules and regulations of Government made thereunder from time to time.
2.10 Complaints if any with the items supplied should be rectified/replaced to the satisfaction of the NISH by the supplier at their own cost.
2.11 No advance Payment will be made to the supplier and payment made only after the supply and installation of the items at our site.

3. Tender fee and Earnest money: The Tenders shall be accompanied with Tender fee of ₹600/-(Rupees six hundred only) including applicable taxes and Earnest money amounting to ₹4,500/-(Rupees four thousand only) payable in favour of The Executive Director, NISH at Trivandrum as Demand Draft. The Earnest money shall be refunded to the unsuccessful tenderer after the work is finalized and awarded.
4. Concerned parties may send the tenders along with their profile. Tender documents duly filled up, signed and kept in a sealed cover and should be forwarded to the Executive Director, National Institute of Speech & Hearing, NISH Road, Sreekariyam P.O., Thiruvananthapuram 695 017 on or before 14:30 Hrs. 26/07/2019 (Date extended). On the top of the cover shall be superscripted with "Providing electrical works to the news studio." Quotations will be opened at 15:00 Hrs. on the same day.

5. NISH Authorities reserve the rights to accept or reject any tender or part thereof or all the tenders without assigning any reason thereof.

Executive Director (I/c)
Tender Inviting Authority.

NISH is in need of 25 Mbps (1:1) dedicated Internet access (Internet Leased Line) from reputed ISPs. Sealed Tenders are invited from reputed ISP for providing dedicated leased line as per the scope of work.

1. Scope of Work

NISH is planning to have 25 Mbps (1:1) Dedicated Internet Leased Line bandwidth to support Internet access for Video Conference and other General use as a backup.  The services shall be completely managed by the bidder and bidder has to ensure an uptime of 99.5%,  Bidders are requested to quote for the required items detailed in Annexure 1.

2. Functional Requirements:-

2.1. Cabling /Installation.

2.2. Activation and commissioning of Internet Services.

2.3. Installation of software/hardware for controlling the access and managing the bandwidth and installation of router/modem if any at customer premises.

2.4. Testing of services during installation.

2.5. Customer support including troubleshooting on-site during the service period.

3Value-Added Services to be specified:

3.1. No. of public IP provided for Internet leased line.

3.2. Response time should also be clearly indicated to resolve the problems along with the clear escalation matrix.

4. Tender Terms &Conditions:

4.1. The ISP should have Category ‘A’ ISP license from Govt. of India

4.2. ISP should be having their own last-mile connectivity.

4.3. Last-mile should be either on underground Fiber or RF (RF- only licensed spectrum to avoid any interference in future)

4.4. The ISP should be capable of providing both voice and data from their network

4.5. Network Availability: More than 99.50 % per month.

4.6. Latency: Less than 350 ms from ISP’s tier 1 peering point

4.7. Packet Losses: Less than 1 %

4.8. The services can be terminated at any point of time if service provider not able to maintain their Service Level Agreement or with frequent disconnection.

4.9. The bidders are requested to quote for dedicated 25 Mbps (1:1) for unlimited download and upload.

4.10. Price quoted should be firm & not interlinked to any variable factor & should include all taxes, duties etc. No contingency payments shall be allowed.

4.11. Bidders not complying with the tender conditions or not providing complete information as mentioned in the tender shall not be considered and hence out rightly rejected.

4.12. Tender fee and Earnest money: The Tenders shall be accompanied with Tender fee of ₹1000/-(Rupees one thousand only) including applicable taxes and Earnest money amounting to ₹5, 000/-(Rupees five thousand only) payable in favour of The Executive Director, NISH at Trivandrum as Demand Draft. The Earnest money shall be refunded to the unsuccessful tenderer after the work is finalized and awarded.

4.13. Concerned parties may send the tenders along with their profile. Tender documents duly filled up, signed and kept in a sealed cover and should be forwarded to the Executive Director, National Institute of Speech & Hearing, NISH Road, Sreekariyam P.O., Thiruvananthapuram 695 017 on or before 14:30 Hrs. 26/08/2019 (Date extended). On the top of the cover shall be superscripted with “Dedicated 25 Mbps Leased line (1:1) Internet connection” and tenders will be opened at 15:00 Hrs. on the same day.

4.14. NISH Authorities reserve the rights to accept or reject any tender or part thereof or all the tenders without assigning any reason thereof and also to change any clauses/items/condition in the tender document.  


Executive Director

Tender Inviting authority

NISH has an integrated campus where students with hearing impairment and students with normal hearing share the same campus. The following programs are offered at NISH

  • Bachelor's level programs exclusively for students with hard of hearing

1. BSc. Computer Science (HI)
2. Bachelor of Fine Arts (HI)
3. Bachelor of Commerce (HI)

Admission open. Last Date June 10th 2019. Visit http://admissions.nish.ac.in

  • RCI approved Diploma level courses in special education

1. DECSE (HI) - Diploma in Early Childhood Special Education (Hearing Impairment)
2. DISLI - Diploma in Indian Sign Language Interpreting

Online application form can be submitted through http://www.rehabcouncil.nic.in/default.aspx
Date of commencement of online registration is 01st Feb 2019.
The last date to submit online application form is 15th March 2019.

  • RCI approved professional courses at the Graduate level and Postgraduate level in Audiology and Speech-Language Pathology.

1. Bachelor of Audiology & Speech Language Pathology (BASLP)
2. MSc. in Audiology *
3. MSc. in Speech-Language Pathology *
*(Awaiting approval from KUHS)

For more details visit our admission site http://admissions.nish.ac.in/




Click above to raise complaints
of caste discrimination against Dalit students.

Connect with us

  • Address: NISH, NISH Road, Sreekariyam P. O., Thiruvananthapuram 695 017
  • Site: www.nish.ac.inISO-logo
  • Email : nishinfo@nish.ac.in
  • Phone: ++91-471- 2944666, 2596919, 2596920
  • Toll Free: 18004253323
  • Fax: ++91-471- 2944699

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